Frequently Asked Questions
Your Frequently Asked Questions answered by our fully licensed, insured and 5 star rated plumbers.
Crystal Hot Water FAQs

How do I find a reliable plumber?
Start by asking friends and family for recommendations. Check online review sites like Google Reviews or Product Reviews to read customer feedback. Verify the plumber's credentials, such as licensing and insurance. Getting multiple quotes can also help you compare pricing and services before making a decision.
My toilet won't flush. What do I do?
First, check if the water supply valve is open. Remove the tank lid and inspect the flapper valve; it may be stuck or damaged. If the tank isn’t filling, check the float mechanism. If these steps don’t work, you might need to call a plumber for assistance.
What causes slow-draining sinks?
Slow drainage is often caused by clogs in the pipes. Hair, soap scum, and food debris can accumulate in the trap. To clear it, try using a plunger or a plumber’s snake. If the problem persists, consider using a chemical drain cleaner or consulting a plumber for professional help.
How often should I have my plumbing inspected?
It’s advisable to have a plumbing inspection every one to two years. Regular inspections can help identify potential issues like leaks, corrosion, or outdated fixtures. Older homes may benefit from more frequent checks. Catching problems early can save you money and prevent major repairs down the line.
What are common signs of a plumbing leak?
Look for water stains on walls or ceilings, damp spots, or mold growth. An unexpected increase in your water bill can also indicate a hidden leak. Additionally, listen for dripping sounds when water is turned off. If you suspect a leak, address it promptly to prevent damage.
How do I fix a dripping faucet?
To fix a dripping faucet, turn off the water supply and disassemble the faucet handle. Inspect washers and O-rings for wear or damage and replace them as necessary. Reassemble the faucet and turn the water back on. If the drip continues, consider consulting a plumber for further assistance.
Why does my water smell bad?
Bad odors in water can result from bacteria in the water heater or decaying organic matter in pipes. If you notice a sulfur or rotten egg smell, it may indicate a bacterial issue. Regularly flushing your water heater and maintaining pipes can help. Consult a plumber for persistent odors.
Why is my water Bill Increasing?
In a plumbing emergency, immediately turn off the main water supply to prevent further damage. If there’s flooding, try to contain it with towels or buckets. Avoid using electrical appliances in wet areas. Contact a plumber as soon as possible for emergency repairs to address the issue.
How can I prevent frozen pipes in winter?
An increasing water bill can result from hidden leaks, running toilets, or changes in household usage. Seasonal factors, like summer watering, and new appliances may also contribute. Additionally, check for water meter malfunctions or rate increases from your utility provider. Investigating early can help prevent further costs.
What’s the best way to maintain my plumbing?
Regular plumbing maintenance includes inspecting for leaks and corrosion, clearing drain clogs promptly, and avoiding flushing non-degradable items. Schedule periodic professional inspections to catch issues early. Maintain water heaters by flushing them annually and checking for sediment buildup. Simple steps can extend your plumbing system's lifespan.