Privacy policy

In using this Site you agree to the collection, storage and use of your information in accordance with this privacy policy. If you do not agree to this, please do not access or use the Site.

The Site uses cookies to provide you with specific features or services which they have requested, to enable Crystal Hot Water to monitor network traffic to and from the Site and to understand how you interact with the Site. You can disable any cookies by changing your browser’s privacy settings. In the event that cookies are disabled, Crystal Hot Water cannot guarantee that all feature of the Site will be available.

The Site uses SSL encryption technology to protect communications and offer secure payment services.

Crystal Hot Water will use personal data supplied by you to process transactions, to communicate, for security and fraud prevention and to comply with law. If you choose not to provide some of this data, we may be prevented from processing your requests and transactions.

The use of your personal data by us will be limited to the provision of products and services, marketing and advertising to you, the detection, investigation or investigation of any fraud or illegal activity and communication with you.

You have a right to exercise privacy rights including the right to know, access, correct, transfer, delete and restrict the processing of personal data. All requests will be actioned subject to Crystal Hot Water’s obligations to comply with law but may be declined where such requests are frivolous, vexatious or extremely impractical. If you wish to complain about how we process your personal information, you can contact us and depending upon where you live you may have a right to lodge a complaint with your local data protection authority. Please use our contact details provided through the Site.